As a premier organization with a keen focus on NI, NO & NMs in the Telecom sector, Nemera excels in providing cutting-edge solutions. Alongside our expertise in Information Technology, we specialize in seamlessly integrating Telecom services, Network optimizing infrastructure, and delivering comprehensive managed services.
In today's competitive financial landscape, efficient account opening processes are crucial for attracting and retaining corporate clients. This case study showcases how we successfully partnered with Krung Thai Bank (KTB) a leading bank in Thailand, to enhance their Automated Mortgage Servicing Center (AMSC) system, resulting in significant improvements in corporate account management.
The bank's existing AMSC system faced limitations in handling corporate accounts. Specifically:
Users were limited to a single access right, hindering efficient workflow.
The system lacked confirmation steps for sensitive actions like opening corporate accounts.
The system struggled with efficiently handling large-scale corporate account openings.
The outdated Struts version posed security risks and compatibility issues.
Lack of Google Chrome support hindered user experience.
The bank's existing AMSC system faced limitations in handling corporate accounts. Specifically:
Users were limited to a single access right, hindering efficient workflow.
The system lacked confirmation steps for sensitive actions like opening corporate accounts.
The system struggled with efficiently handling large-scale corporate account openings.
The outdated Struts version posed security risks and compatibility issues.
Lack of Google Chrome support hindered user experience.
We assembled a team of qualified IT professionals with expertise in system upgrades, security, and user experience to deliver a comprehensive solution:
We assembled a team of qualified IT professionals with expertise in system upgrades, security, and user experience to deliver a comprehensive solution:
Project scope was divided into manageable tasks assigned through periodic Job Orders issued by the bank. Each Job Order specified the scope of work, resource allocation (number of personnel and mandays), and timeframe for completion.
By implementing these AMSC enhancements, the bank achieved:
Improved access control, streamlined bulk processing, and transaction confirmations facilitated faster and more efficient corporate account management.
Upgrading the Struts framework minimized security vulnerabilities.
Full Google Chrome support provided users with greater flexibility and convenience.
The system now accommodates large-scale corporate account openings with ease
This case study demonstrates our expertise in delivering custom IT solutions that address specific client challenges. By working collaboratively with the bank, we successfully enhanced the AMSC system, enabling them to streamline corporate account management and optimize their customer onboarding process.
